Module 1: Preparation to Serve
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Training, Confidence, and Process: The Winning Formula for Sales Success (1:44)
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Becoming Brilliant @ The Basics: How to Build Consistent Sales by Keeping it Super Simple (1:01)
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Service is Senior to Sales: A Guide to Winning Sales through Exceptional Guest Service (1:19)
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Sales Process or Nah: The Importance of Having a Process in Sales (0:49)
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Ready to Serve: A Guide to Welcoming Guests in a New Environment (0:56)
Module 2: Step 1 of The TMTM Sales Process
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Mastering Guest Management: Tips and Tricks to Control the Guest Experience | A Comprehensive Guide (1:20)
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Make a Great First Impression and Increase Sales | Expert Tips for Retailers (1:14)
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Tips for a Warm and Confident Welcome while Establishing Control (1:56)
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Welcoming Guests to your dealership: How to quickly establish control (Part 1) (0:31)
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Welcoming Guests to your dealership: How to quickly establish control (Part 2) (0:20)
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Welcoming Guests to your dealership: How to quickly establish control (Part 3) (0:29)
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Welcoming Guests to your dealership: How to quickly establish control (Part 4) (0:26)
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Welcoming Guests to your dealership: How to quickly establish control (Part 5) (0:40)
Module 3: Step 2 of The TMTM Sales Process
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Principles to Master the Art of Guest Interactions (0:36)
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How to Increase Your Odds of Closing a Sale: The Importance of Addressing Questions and Objections Early in the Sales Process (0:47)
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Strategic Questioning: How Vehicle Appraisal Research Can Influence Your Decision to Buy (0:44)
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The Ultimate Guide to Crushing Your Vehicle Appraisals: How to Build Trust, Close Deals, and Win Big (1:39)
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Discover How Third-Party Validation Can Solidify the Value of their Car - a Walk-through (0:54)
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Building Trust in the Appraisal Process (1:41)
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When the Third-Party Validation Fails to Meet Expectations (1:26)
Module 4: Step 3 of The TMTM Sales Process
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How to Boost Your Sales: Mastering the Art of Conversational Selling - The Ultimate Guide (1:13)
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Perception is the Guest's Reality: Understanding the Importance of Perspective (1:19)
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Selection: The Most Crucial Step (1:22)
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Earning their Trust in Selection: How Effective Communication Wins (0:42)
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Expert Tips for Selling Your Product: How to Offer the Best Experience and Close More Sales (1:28)
Module 5: Step 4 of The TMTM Sales Process
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The Risk of Getting Up: Why Standing Up Can Be Dangerous (1:05)
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Tips for Presenting Figures to Guests (1:09)
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Preparing for the Ask (0:57)
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Third-Party Validation for Ultimate Transparency (1:07)
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Presenting the Proposal: Tips and Best Practices (0:32)
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Questions for Your Guest | Keep Your Conversation Flowing (0:25)
Module 6: Step 5 of The TMTM Sales Process
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The Close: Where our professionalism shines (1:14)
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Tips for keeping your new client engaged while waiting to finalize part 1
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Tips for keeping your new client engaged while waiting to finalize part 2
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Tips for keeping your new client engaged while waiting to finalize part 3 (1:29)
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Why Staying in Touch with Your Current Clients is Crucial for Your Business Success (1:07)
